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ACCESSIBILITY STATEMENT

Smartwave is committed to providing a website and online shopping experience that is accessible and usable for all customers, including individuals with disabilities. We believe that every person should be able to browse, shop, and interact with our content easily, regardless of ability or the assistive technologies they use.

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We are continually working to improve the accessibility and usability of our website in accordance with:

  • AODA (Accessibility for Ontarians with Disabilities Act)

  • WCAG 2.1 Level AA (Web Content Accessibility Guidelines)

  • ADA (Americans with Disabilities Act) principles

  • Other applicable accessibility laws across North America

Our Accessibility Measures

To support accessibility, Smartwave has implemented the following:

  • Use of clear, readable fonts and consistent layouts

  • Text alternatives (alt text) for images wherever possible

  • Accessible headings and semantic HTML structure

  • Keyboard-navigable menus and forms

  • High-contrast color combinations for readability

  • Responsive design compatible with mobile and assistive devices

  • Ongoing testing with accessibility tools and scanners

  • Regular content reviews to maintain WCAG compliance

Third-Party Integrations

Smartwave uses third-party platforms and tools—including Wix, payment gateways, analytics tools, and dropshipping suppliers. While we do not control the accessibility of third-party content or interfaces, we encourage all partners to maintain accessible practices.

If you encounter accessibility barriers due to third-party integrations, please let us know so we can assist or provide alternatives.

Ongoing Improvements

We view accessibility as an ongoing effort. Our team regularly:

  • Reviews new content for accessibility

  • Updates site features to reduce barriers

  • Monitors customer feedback

  • Works toward continuous improvement in alignment with WCAG 2.1 AA standards

Feedback and Support

We welcome your feedback. If you experience any difficulty using our website, encounter inaccessible content, or require alternative communication formats, please contact us:

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📧 info.thinksmartwave@gmail.com
📱 437-261-1520 (text only)
📍 110 River Street, Toronto, Ontario, Canada

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We aim to respond to accessibility-related messages within 3 business days.

Commitment to Inclusivity

Smartwave is dedicated to ensuring that all customers—regardless of ability—can enjoy a smooth, safe, and inclusive shopping experience. We appreciate your patience as we continue improving our website’s accessibility and usability.

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